We are FinCrime Protection Limited, a company registered in England and Wales. Our company registration number is 09949904 and our registered office is at 20-22 Wenlock Road, London, N1 7GU. Our registered VAT number is GB 234857682.

This page, together with the information contained in our Privacy Policy and Conditions of Website  ("Terms and Conditions”) set out the legal terms that apply when you place an order for, and/or subscribe to use, our services and/or digital content (the "Services”), that we will provide through www.fincrimeprotection.com website (the "Website”).

PLEASE NOTE THE FOLLOWING:

You should read these Terms and Conditions before subscribing to any Services we provide. We bring your attention to following in particular:

  • The Services are intended to be used as a guidance tool to supplement your existing anti-money laundering and financial crime systems and controls, but should not be considered sufficient, in and of itself, to ensure compliance with your overarching anti-money laundering and financial crime obligations. We shall have no liability in the event that you fail to comply with your anti-money laundering and financial crime obligations under the applicable law from time to time, as set out in clause 13.3 of these Terms and Conditions.
  • If you operate in the regulated sector you are likely required to have appropriate and proportionate systems and controls in place to mitigate the furtherance of financial crime. We recommend that you seek independent advice in this respect.
  • We have developed the Services, and supply the Services to you, in order to assist you in taking a risk based approach to anti-money laundering and financial crime.
  • The Services we provide have been developed to help users comply with applicable anti-money laundering and financial crime legislation, directives and industry guidance, and are intended to help you act in the spirit of the 3rd Anti-Money Laundering Directive (EU) No. 2005/60, 4th Anti-Money Laundering Directive (EU) No. 2015/849, 5th Anti-Money Laundering Directive (EU) 2018/843 and relevant industry guidance.
  • Once a contract for the provision of Services is formed in accordance with this agreement, it may not be assigned, licensed or otherwise transferred to any other party without our express written permission.

WE SUPPLY THE SERVICES TO BUSINESS CUSTOMERS ONLY BY PLACING AN ORDER FOR, AND/OR SUBSCRIBING TO, THE SERVICES THROUGH THE WEBSITE, BY TELEPHONE OR E-MAIL, YOU WARRANT THAT YOU ARE ACTING FOR PURPOSES RELATING TO YOUR TRADE, BUSINESS, CRAFT OR PROFESSION.

Our Terms

  1. Understanding These Terms and Conditions
  2. When certain words and phrases are used in these Terms and Conditions, they have specific meanings (these are known as ‘defined terms’). You can identify these defined terms because they start with capital letters (even if they are not at the start of a sentence). Where a defined term is used, it has the meaning given to it in the section of the Terms and Conditions where it was defined (you can find these meanings by looking at the sentence where the defined term is included in brackets and speech marks).
  3. When we refer to ‘we’, ‘us’ or ‘our’, we mean FinCrime Protection Ltd. Where we refer to ‘you’ or ‘your’ we mean you, the person using the Services.
  4. We have used headings to help you understand these Terms and Conditions and to easily locate information. These Terms and Conditions are only available in the English language. We will not file copies of the contracts between us and you relating to our supply of the Services in respect of the sale of products. Furthermore, please note that we may amend these Terms and Conditions from time to time so please check the relevant section of the Website regularly and each time you place an order for, and/or subscribe to, and/or renew a subscription for, our Services (to ensure you understand the legal terms which apply at that time).
  5. These terms constitute the entire agreement between us in relation to your subscription to the Services. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
  6. Information About Us and How to Contact Us
  7. Who we are. We provide the Services to you through the Website (which we manage and run) and/ or other mediums. Further details of the Services are set out below in clause 3.
  8. We are CPD Standards Office accredited. Our CPD Standards Office Provider ID is 50068.
  9. How to contact us. You can contact us by telephoning our customer service team at +44 (0)20 3861 8849 or by writing to us at info@fincrimeprotection.com.
  10. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your request for subscription.
  11. Our Services
  12. We will provide access to the Website to you free of charge, but you are responsible for making all arrangements necessary to have access to the internet so that you can access the Website.
  13. The Services provided through our Website include the provision of online anti-money laundering and financial crime training via enabling online access to presentations, courses and CPD approved content, as well as the provision of written business-wide risk assessments, anti-money laundering and financial crime policies & procedures, controls, training and reports for use by you in respect of your business.
  14. Promotional and descriptive imaging and wording shown on Website which purport to show content to be provided under the Services (such as presentations, training materials etc.) are shown for illustrative purposes only. Although we have made every effort to provide similar content to you under the Services, we cannot guarantee that the content will be exactly the same.
  15. Scope of Services. The exact scope of the Services ordered and/or subscribed to shall be agreed and clearly summarised prior to the end of the order process, and can include the one-off supply of digital content, a subscription for the supply of digital content, the one-off supply, or a subscription for, online anti-money laundering and financial crime training, presentations and CPD approved training, and the service of us conducting relevant anti-money laundering checks on individuals at your request.
  16. If we cannot accept your order. If we are unable to accept your order for Services, we will inform you of this in writing and will not charge you for the Services ordered. This might be because the Services ordered are no longer offered for sale, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price, description or terms of the Services or because we are unable to meet a delivery deadline you have specified.
  17. Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
  18. Your Rights to Make Changes
  19. If you wish to make a change to the Services you have ordered and/or subscribed to please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the subscription for Services, the date at which the change to the Services will take effect and anything else which would be necessary as a result of your requested change, and ask you to confirm whether you wish to go ahead with the change.
  20. Our Rights to Make Changes
  21. Minor changes to the Services. We may change the Services:
  22. to reflect changes in relevant laws and regulatory requirements; and
  23. to implement minor technical adjustments and improvements, for example to address a security threat. These changes are unlikely to affect your use of the Services but, if they are, we will endeavour to contact you in writing prior to such changes taking effect.
  24. More significant changes to the Services and these terms. In addition, we may make more significant changes to these terms and/or the Services, but if we do so we will notify you in writing in advance. If you do not object to the change within a period of six (6) weeks, the change will be deemed to be accepted. If you do not wish to accept the changes, we may prevent you from accessing your account and provide you with a refund for the rest of the respective term of the Services.
  25. Updates to digital content. We may update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.
  26. Providing the Services
  27. When we will provide the Services:
  28. If the Services include a purchase of digital and/or other content. We will make the content available for download by you as soon as we accept your order, where possible. However, if the order is for written policies and/or procedures, we will endeavour to make the content available to you within [five Business Days] of us accepting your order.
  29. If the Services include a subscription to receive digital and/or other content. We will make the content available for download by you as soon as we accept your order, and until the subscription expires or you end the contract as described in clause 10 or we end the contract by written notice to you as described in clause 11. If the order is for written policies and/or procedures, we will endeavour to make the content available to you within [five Business Days] of us accepting your order.
  30. If the Services include the service of us conducting relevant anti-money laundering checks on individuals or a legal person. We will endeavour to complete the relevant checks, and provide a summary of those checks along with our recommended risk rating in respect of each person for whom a request is made, within three Business Days of us accepting your order.
  31. What will happen if you do not give required information to us. We may need certain information from you so that we can supply the Services to you, for example, your company name and email address, or, in order for us to conduct relevant anti-money laundering checks on individuals at your request we will need to know the subject’s individual’s name, date of birth, residential address, nationality and passport or similar government issued photo-card. The response periods referenced in clause 9.1 above will not begin until we receive all information required from you. We will contact you in writing to ask for additional information we may require. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for delays in supplying the Services which are caused by you not providing us with the information we need.
  32. We are not responsible for delays outside our control. If our supply of the Services is delayed by any event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Services you have paid for but not received.
  33. Reasons we may suspend the provision of Services to you. We may have to suspend the provision of Services to you if:
  34. we wish to deal with technical problems or make minor technical changes to the Website and/or the App;
  35. we wish to update any content provided under the Services to reflect changes in relevant laws and regulatory requirements; and
  36. changes to the Services are requested by you or notified by us to you (see clauses 7 and 8).
  37. Your rights if we suspend the provision of Services. We will contact you in advance to tell you we will be suspending the provision of Services, unless the problem is urgent or an emergency. If we have to suspend the Services for longer than [one (1) week] in any [two (2) month] period we will adjust the price so that you do not pay for the Services while they are suspended. You may contact us to end the contract for the Services if we suspend them, or tell you we are going to suspend them, in each case for a period of more than [one (1) month] and we will refund any sums you have paid in advance for the Services in respect of the period after you end the contract.
  38. Your Rights to End the Contract
  39. Ending a one (1) month rolling subscription. This subscription for Services may be ended in accordance with clause 5.4.
  40. You may also end the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any Services which have not been provided and you may also be entitled to compensation. The reasons are:
  41. we have told you about an upcoming change to the Services or these terms which you do not agree to (see clause 8.2);
  42. we have told you about an error in the price or description of the Services you have ordered and you do not wish to proceed;
  43. there is a risk that supply of the Services may be significantly delayed because of events outside our control;
  44. we have suspended supply of the Services for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than one (1) month; or
  45. you have a legal right to end the contract because of something we have done wrong.
  46. Ending the contract where we are not at fault. Even if we are not at fault, you can in some cases still terminate a subscription for the Services before the subscription has finished but, to the extent permitted under UK law, we will not have to refund any payment for the Services to you.
  47. Our Right to End the Contract
  48. We may end the contract if you break it. We may end the contract for a subscription for the Services, regardless of the scope of the Services, at any time by writing to you if:
  49. we do not received payment when it is due;
  50. you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to the provide the Services to you, for example, that information set out at clause 9.2; or
  51. you materially breach any of the terms of the Terms and Conditions, which includes any material breaches of the Website and App Terms and Conditions, and any material breaches of the Privacy Policy.
  52. If There Is a Problem with the Services
  53. How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can write to us at enquiries@amlassessment.com.
  54. Limitation of Liability
  55. Nothing in these terms shall limit or exclude our liability for:
  56. death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
  57. fraud or fraudulent misrepresentation;
  58. breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
  59. defective products under the Consumer Protection Act 1987; or
  60. any matter in respect of which it would be unlawful for us to exclude or restrict liability.
  61. All terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.
  62. Subject to clause 13.1 we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for:
  63. you failing to comply with your anti-money laundering obligations under the applicable law from time to time;
  64. any loss of profit, business, sales or revenue;
  65. loss of business opportunity;
  66. loss or corruption of information, data or software;
  67. loss of anticipated savings; or
  68. any indirect or consequential loss arising under or in connection with any contract between us;.
  69. Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the price of the subscription for Services to which the contract relates.
  70. Other Important Terms
  71. We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation but such a transfer will not affect your rights and our obligations under these Terms and Conditions.
  72. You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
  73. Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
  74. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  75. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
  76. Which laws apply to this contract and where you may bring legal proceedings. Any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.




Download our FREE guide

Discover how five simple steps can protect your business from Financial Crime

By submitting this form you agree that FinCrime Protection may use your information in accordance with its Privacy Policy

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
5 simple steps to ensure your business is protected from financial crime.

Protection assured

International Compliance Association
Accredited CPD
Information Commissioner's Office

Tyrone Griffiths is a Fellow and Ambassador of the International Compliance Association

Having worked closely with Tyrone I was impressed by both the depth of his knowledge of financial crime and his ability to work with all parts of an organisation. He has rare balance of technical knowledge and pragmatism.

Read More

Group Head of Financial Crime Compliance at Brooks Macdonald Group

During the time Tyrone served as my Global Head of Sanctions, I always considered him to be the "go-to" person whenever I needed guidance on tricky issues.

Read More

General Counsel - International at BTG Pactual

I highly recommend FinCrime Protection Ltd. Tyrone went above and beyond to help me. The AML / Financial Crime material and training he provided me were thorough and clear. Thank you so much FinCrime Protection!

Read More
Sonia Bagga

AATQB Bookkeeper

We have worked with Tyrone on a number of our AML/ Financial Crime projects over the last few years and he is a practical, knowledgeable colleague with a strong customer focus who we enjoy working with.

Read More
Sandra Quinn

Executive Director - The Compliance Foundation

I highly recommend FinCrime Protection Ltd. Tyrone went above and beyond to help me. The AML / Financial Crime material and training he provided me were thorough and clear. Thank you so much FinCrime Protection!

Read More
Sonia Bagga

AATQB Bookkeeper